Returns + Exchanges

 

 

CHANGE YOUR MIND?: We will gladly accept unworn, unwashed or defective merchandise purchased on Marieta.com for return. In order to be eligible for return, dresses must have their original tags intact. Any dress with tags removed will not be considered for returns.

Please email ( Shop at Marieta dot com ) within 7 days of receiving the dress stating your intention to return the dress. We'll then provide a return form with instructions for mailing the item back that will need to be completed and included in your return. Packages must be postmarked within 3 days of contacting us in order to qualify for refund or exchange. If the parcel is not postmarked within three days, we cannot refund or exchange.

Once we receive your return, we’ll credit your original form of payment. Please allow 2-3 weeks for your return to be received and processed.

Please note, if an email is not sent within the initial 7 days of receiving the dress, the dress may not be exchanged or returned. The date an order is delivered is considered the day the dress is received, irrespective of where you are in the world.

 

EXCHANGES: We will gladly accept unworn, unwashed or defective merchandise purchased on Marieta.com for exchange. In order to be eligible for exchange, dresses must have their original tags intact. Any dress with tags removed will not be considered for exchange.

Please email ( Shop at Marieta dot com ) within 7 days of receiving the dress stating your intention to exchange the dress and indicate the dress name, fabric and size you wish to exchange it for (pending inventory of that item). We'll then provide an exchange form with instructions for mailing the item back that will need to be completed and included in your exchange. Packages must be postmarked within 3 days of contacting us in order to qualify for refund or exchange. If the parcel is not postmarked within three days, we cannot refund or exchange.

Once we receive your exchange, we'll begin processing your new shipment. If the dress you wish to exchange for is a different price, we'll either refund, credit or invoice the difference accordingly.

Please note, if an email is not sent within the initial 7 days of receiving the dress, the dress may not be exchanged or returned. The date an order is delivered is considered the day the dress is received, irrespective of where you are in the world.